Refund & Cancellation Policy

Note: this policy is a good-faith draft covering our actual refund practices. Have it reviewed by a lawyer before relying on it for a specific dispute.

At TechpandaX, we aim to deliver high-quality consulting solutions, products and courses. This policy outlines how refunds and cancellations are handled.

1. Consulting & Marketing Engagements

Refund and cancellation terms for consulting or marketing retainers are set out in the specific proposal or contract signed for that engagement. Work already performed or committed spend (e.g. ad budgets) is generally non-refundable.

2. Products

Refund eligibility for our products is stated at the point of purchase or in the product's specific terms.

3. Courses

If you wish to cancel a course enrolment, contact us as soon as possible. Refunds are available where you request cancellation promptly after enrolment and before making substantial use of the paid course content or attending a significant portion of live sessions; the exact eligibility window and any deductions will be confirmed at the time of enrolment. After that point, fees are generally non-refundable except at our discretion in genuine exceptional circumstances.

4. How to Request a Refund

Send a written request to hello@techpandax.com with your order/enrolment details. We will review and respond as promptly as we can.

5. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

6. Contact Us

Questions about refunds can be sent to hello@techpandax.com.